FAQs.
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What's special about Timber Two's timber?
We exclusively use premium, recycled Australian hardwood, renowned for its natural beauty and character
Can I rely on recycled timber for durability?
Yes, our reclaimed Australian hardwood is celebrated for its strength and longevity.
How should I care for my Timber Two furniture?
Keep it away from direct sunlight and heat sources, and clean with a soft, damp cloth. Please refer to your aftercare guide for more detailed instructions
Timber Two's timber suitable for use in bathrooms and kitchens?
Absolutely. Our finishes for bathroom and kitchen products are water-resistant, ensuring our timber is perfectly suited for these environments.
Do you supply stone tops for vanities?
Yes, we offer a variety of stone top options to suit your style and design preferences
How do you prepare recycled timber for production?
We rigorously test for moisture content, ensuring our timber meets high quality standards and is ready for crafting.V
What environmental benefits does using recycled timber offer?
Using recycled timber reduces landfill waste, conserves natural resources, and decreases the carbon footprint associated with new timber production.
How does Timber Two ensure the authenticity of its recycled timber?
We implement a thorough sourcing and verification process, ensuring that every piece of timber is genuinely recycled and of the highest quality.
Can Timber Two replicate a furniture design I have seen elsewhere?
We can take inspiration from existing designs, but our focus is on creating unique, bespoke pieces that reflect individual styles and our expert craftsmanship.
What safety measures are taken during furniture production?
We adhere to strict safety protocols, ensuring a safe working environment for our craftsmen and delivering high-quality, safely constructed products.
How does Timber Two contribute to the local community in Mudgee?
We actively engage with the local community through employment opportunities, support for local businesses, and involvement in community projects and initiatives.
Is furniture delivery available?
Yes, we offer delivery services, with costs depending on your location.
What is the policy on returns or exchanges for custom orders?
Custom orders are non-returnable and non-exchangeable, except in cases of manufacturing defects or transit damage.
How can I contact Timber Two?
Reach us through our website's contact form or email us at info@timbertwo.com for any queries or support.